1. Introduction Welcome to [Company Name]! These Terms and Conditions (“Terms”) govern your use of our doorstep motorbike servicing services. By booking a service with us, you agree to these Terms. If you do not agree, please refrain from using our services.
2. Services Offered Our company provides motorbike servicing and maintenance at the customer’s chosen location. Services include general maintenance, oil changes, brake inspections, and other repair work as specified on our website or discussed during booking.
3. Booking and Payments
- All bookings must be made through our website, mobile app, or customer service hotline.
- Payment can be made online or at the time of service completion. Accepted payment methods include credit/debit cards, UPI, or cash.
- Full payment must be completed before the service technician departs.
4. Service Conditions
- The customer must provide a safe and accessible location for the service.
- Services are subject to weather and environmental conditions. In case of adverse conditions, we may reschedule the appointment.
- The customer is responsible for providing accurate vehicle details during booking.
5. Cancellations and Rescheduling
- Cancellations or rescheduling must be done at least 24 hours before the scheduled service.
- Late cancellations may incur a fee.
- In case of unforeseen circumstances from our side, we reserve the right to reschedule or cancel with prior notice.
6. Warranty and Liability
- We provide a limited warranty on our services for a period of [specify warranty period, e.g., 15 days] from the service date. The warranty does not cover parts, misuse, or neglect by the customer.
- We are not liable for pre-existing damages, wear and tear, or issues unrelated to our services.
- Any parts replaced or additional work done will be communicated to the customer for approval before proceeding.
7. Customer Obligations
- Ensure the motorbike is available at the scheduled time and location.
- Provide necessary documentation, such as vehicle registration or service history, if requested.
- Maintain a respectful and safe environment for our service technician.
8. Privacy Policy Your personal and vehicle information will be used solely for the purpose of providing services and will not be shared with third parties except as required by law. For more details, please refer to our Privacy Policy.
9. Limitations of Liability To the fullest extent permitted by law, our company shall not be held liable for:
- Indirect, incidental, or consequential damages arising from our services.
- Delays or failures caused by factors beyond our control, including but not limited to traffic, weather, or third-party actions.
10. Dispute Resolution In the event of a dispute, the parties agree to attempt to resolve the matter amicably. If resolution cannot be achieved, disputes will be subject to the jurisdiction of the courts in Bangalore consumer court.
11. Changes to Terms We reserve the right to amend these Terms at any time. Changes will be communicated via our website or email. Continued use of our services indicates acceptance of the updated Terms.
12. Contact Us For any questions or concerns, please contact us at:
- Phone: +91 8073935075
- Email: spbikeservices5@gmail.com
- Address: Begur, Mylsandra road ,Bangalore -560068
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.